National Hajj Commission of Nigeria (NAHCON)

Hello! Our esteemed stakeholders, we believe you are the reason why we exist as an organization and you have the right to be served better. The new management of National Hajj Commission of Nigeria (NAHCON) led by Alhaji Zikrullah Kunle Hassan has embarked on a transformation journey that will be driven by digital technologies and innovations. This is aimed at bringing efficiency into Hajj/Umrah operations and to improve stakeholders' and pilgrims’ service experience. Therefore, we are developing a Strategic Transformation Plan (2020-2024) as a tool to engineer a brighter future for NAHCON.

The objective of this study is to collect data that will assist the Commission to develop a transformation plan in which its implementation will enable capabilities that will translate into the transformation of pilgrims experience before, during and after Hajj/Umrah exercise. The questionnaire is categorized into six broad stakeholder groups:

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This survey will take just about 5 minutes of your time. Please, kindly give sincere responses to the questions..

Kindly select from the options the group you best represent.

International Pilgrims

Survey questionaire for international Pilgrims

State Pilgrims

Survey questionaire for State Pilgrims

State Pilgrims’ Welfare Boards/Agencies/Commission

Survey questionaire for State Pilgrims’ Welfare Boards/Agencies/Commission

Federal Government Institutions

Survey questionaire for State Pilgrims’ Welfare Boards/Agencies/Commission

Saudi Arabia stakeholders

Survey questionaire for Saudi Arabia stakeholders

Travel Agents/Tour Operators

Survey questionaire for Travel Agents/Tour Operators

NAHCON staff

Survey questionaire for NAHCON staff